Psychologist Services: Bridging the Gap Between the Couch and the Bank
Our Positioning: The Problem We Solve
Psychologists are often stuck with tedious, expensive practice-management tools that require multiple time-consuming steps and lack integration. There hasn’t been a solution built specifically for psychology practices in South Africa. The distance between “the couch” and the bank is long and filled with obstacles, leading to poor claims payment and cash-flow challenges. Franck closes that gap.
Our Track Record
We bring over 20 years of experience in psychology practice management, with proven, intuitive software for diary scheduling, billing, record-keeping, and claims switching. Our diary-based approach streamlines automated documentation and client communication. We also boast a countrywide client referral stream.
Why Psychologists Choose Franck
- We get clients on “the couch.”
- We simplify and shorten the distance between “the couch” and the bank.
- We support practices of all sizes and types, from start-ups to established ones.
- We offer the most competitive pay-as-you-go fees.
From the Couch to the Bank: How It Works
Franck gets you the clients
We bring clients to your “couch,” both in-person and online, via multiple networks and medical centres. If you’re a start-up, we help build a healthy client load. If you have overflow and waitlists, we allocate and serve those clients within the Franck network.
Franck manages your practice
We support every element of client care: scheduling, automated client communication, record keeping, notes and documents, billing, claims switching, invoicing to private clients, and debtors management. We also offer curated client support tools for broad-spectrum conditions
Franck gets you paid
Our instant digital claims switching submits claims to medical aids immediately. The Franck Team tracks and manages claims and debtors, so you get paid monthly for the precious work you do.
How Franck Does It
Leads Generator that channels and connects clients to your practice via partnerships with Emergency Department, Medical Practices, Psychiatric Clinics, and Intercare Digital Clinic.
Franck Psychologist Online Directory that showcases subscribed practitioners and their special work, offering ethically sound online exposure to clients seeking treatment.
Integrated Client Communication via email and SMS for smooth appointments, cancellations, and reminders.
Online Practice Management with full client-detail capture, real-time benefit checking and medical-aid validation, plus psychology-relevant data capture (notes, reports, sick notes, and more) in one place.
Billing and Switching for an end-to-end flow from booking through claims management and payouts.
Debtors Management handled by the Franck team.
Everything in One Place
- Intelligent on- and offline diary
- Online bookings with control over availability, service centres, and session duration
- Instant online patient forms via SMS link
- Intelligent note-keeping
- Templates for reports, notes, letters, application forms, and more
- Secure online patient forms via SMS link
- Intelligent note-keeping
- Templates for reports, notes, letters, application forms, and more
- Secure online consultations with Zoom launched directly from your Franck diary
- Billing with pre-loaded ICD-10 and SA-relevant tariff codes for psychologists
- All SA medical aids, plans/options, and yearly rates are pre-loaded
- Automatic electronic claims switching and submissions to medical aids
- Debtors and claims management are handled off-site by Franck
- Monthly payouts directly to your account
- VAT management
- Summary management reports
Pricing: Pay As You Go
No joining fees. No registration fees. No software, training, or licensing fees.
- A monthly service fee of 15% is charged only on successfully collected income.
- The fee is deducted from your monthly payout; no collections, no fee.
- No extra charges for SMS/email reminders, monthly subscriptions, or your online directory listing. No hidden charges.
Full Autonomy, Real Partnership
Franck doesn’t dictate your practice; you decide your schedule, availability, leave, and client types. We’re all about psychologists, giving you the platform to do the beautiful work you do.
We’re your companion, cheering you on and safeguarding your time with digitally intelligent practice-management and admin solutions.
We protect your income: you earn it with diligence, skill, compassion, and integrity; your fees, billing, and debtors control should reflect that, hassle-free.
